Shipping policy

Linda Brenda ships exclusively within the United States. We are dedicated to delivering your order as quickly and efficiently as possible through our automated logistics network.

Key Information

  • Order cut-off time: 10:00 PM ET (New York time, GMT -05:00)

  • Order processing time: 1–3 business days (Monday – Saturday)

  • Shipping time: 5–9 business days (Monday – Friday)

  • Total delivery time: 6–12 business days (estimate)

  • Shipping cost: Free shipping on all orders within the United States.

Shipping Process

Once your order is placed, you will receive an order confirmation email. Our automated system immediately processes orders within 1–3 business days (Monday – Saturday). After dispatch, you will receive a shipping confirmation email containing your tracking details so you can monitor your delivery in real-time.

Order Cancellations Notice

Please note that because we work with an automated order processing system, orders are sent immediately to our warehouse to ensure quick shipping. Therefore, cancellations cannot be made after purchase.

Once purchased, your order cannot be intercepted or canceled due to rapid processing, limited stock allocation, and shipping logistics. If you change your mind, please commit to accepting the parcel upon arrival and utilize our standard 30-day return process.

Possible Delays

While we aim to deliver within the stated timeframe, delays may occasionally occur due to factors outside our control. During busy periods, such as holidays, sales, and other high-demand moments, delivery may take slightly longer than usual. If this affects your order, you will always be kept informed by email.

If your parcel has not arrived within the estimated delivery window, please allow an additional 3 business days (Monday – Friday). If your order still has not arrived after this period, please contact info@linda-brenda.com so we can investigate further.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or incorrect, please email info@linda-brenda.com immediately and include clear photos of the issue. Once verified, we will arrange for a free replacement product to be sent out or issue a full refund, covering all associated costs.

Contact

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@linda-brenda.com.

  • Legal Company Name: Zeans Brands LLC
  • Store Name: Linda Brenda
  • Address: 2525 Arapahoe Ave, Ste E4 #1049, Boulder, CO 80302, United States
  • Email: info@linda-brenda.com
  • Opening Hours:
    Mon – Fri: 9:00 AM – 6:00 PM
    Sat – Sun:     9:00 AM – 2:00 PM